Make research and measurement work inspectable. These methods describe scope, evidence, checks and handover rather than presenting an unexplained score.
↗From understanding to action
01Question
02Evidence
03Context
04Decision
Choose a useful starting point
Use the measurement-audit method to connect collection findings with business priorities, ownership and acceptance checks. Use the research standards to distinguish source facts, team interpretation and illustrative examples. Both make the reasoning behind a recommendation easier to inspect.
Frequently asked questions
How should we use this section?+
A useful handover explains what was checked, what the evidence establishes and what remains unresolved. Agree the scope before applying a score or checklist. Where supporting records are confidential, keep them in the authorised environment and publish only an appropriately supported explanation.
What if we need help applying the guidance?+
Use the linked guides and service pages to understand the scope, then describe your business challenge. A definition or example explains an approach; it is not a diagnosis of your own implementation.
A measurement audit traces business outcomes through the website, collection tools and reporting destinations. It should produce a prioritized issue record with evidence, acceptance criteria and ownership.
Our research standard is to state the question, retain the evidence, distinguish facts from interpretations and keep important limitations visible. Page creation should follow a useful reader task rather than a target number of URLs.
Essential storage keeps the website working and remembers your choice. With your permission, we use Google Analytics to understand visits and enquiries. Analytics is optional. We do not enable advertising tracking through these controls.